About Our Firm: Mission and Guiding Principles
Compassionate Legal Solutions that Protect Our Clients' Rights
Fitzgerald Law Company is a multi-cultural law firm specializing in the practice of immigration, criminal, and personal injury law. Our staff is multi-lingual and multi cultural, with employees that have immigrated to the United States or are first-generation Americans. This means that we not only understand our client’s case, but we understand where our client’s are coming from and what they are experiencing with respect to immigration.
From start to finish, you can count on the complete commitment and support of every member of our team. We carefully listen to our client’s particular needs and goals to derive to the best possible solution for them and we are known for being very creative and relentless in our representation.
Our Beliefs
- At FitzGerald Law Company, we believe that all clients should be treated with respect and dignity regardless of legal status, national origin, culture, or language. This core belief together with the ever-growing need for effective legal services for immigrants in the U.S., drove us to develop our guiding principles and the vision and mission of service that are the foundation of our firm.
- We feel that it is very important to understand out client’s goals and objectives in order to determine the best alternative to follow that will generate the desired results.
- We believe the relationship with our clients is one of our best assets and our main source of development and growth. Our relationships with our clients extend after the case ends and we continuously seek our client’s input and opinions as to how we can serve them better and make the whole legal experience an enriching and rewarding one.
- We believe that client satisfaction is the key to our success as individuals, professionals, and as an ongoing business concern. As such, client satisfaction is our firm’s number one goal and priority.
- We believe that a client will be satisfied if he or she receives not only the highest quality of legal representation, but also if he or she is treated with dignity and respect at all times.
- We also believe in the principle that every client and every case is important and deserves the utmost attention of everyone on our staff. From start to finish, you can count on the complete commitment and support of every member of our team. We carefully listen to our client’s particular needs and goals to derive to the best possible solution for them and we are known for being very creative and relentless in our representation.
The Highest Quality of Legal Representation for Solving Your Legal Problems
Our Principles
- Client Satisfaction is Our #1 Goal
- Be Honest and Open to Collaboration
- Be Prepared and Know Everything Relevant
- Focus on the Objective with Perseverance
- Fees are Service-based, Transparent and Fair
1. Client Satisfaction is Our #1 Goal
We are a fully bilingual firm that employs many immigrants and first-generation Americans. We know what immigration cases are like both, from a legal and a personal perspective– after all, we’ve been through it ourselves. In the same way we try to understand the perspective of each of our clients, including those with criminal and personal injury cases, and we respect their need to stay informed, and to be treated with attentiveness, responsiveness and kindness. Perhaps that’s why nearly 80% of our new business comes from client referrals.
2. Be Honest and Open to Collaboration
Mutual respect, collaboration and clear and open communication are key to client satisfaction, and lead to successful outcomes. We are completely above-board with our clients at all times, keeping them informed and offering our best advice and opinions. We believe in the power of teamwork and we work hand in hand with our clients on their case. Similarly, we are clear about our process and what clients can expect from their case and our working relationship. Treating clients with dignity and honesty is a cornerstone of our firm.
3. Be Prepared and Know Everything Relevant
As a Boston firm specializing in immigration, criminal defense and personal injury law since 1997, we consider it our duty to understand all the issues surrounding our practice areas. Not only are we thoroughly familiar with all the laws and procedures in these areas, but also with how they influence each other, such as how criminal charges can affect a client’s immigration status. As a team, we have developed processes that build upon our experience to maximize positive outcomes and we review documentation early in a case to identify potential issues, and resolve them, if possible before they come up. Quite simply, no-one is better prepared to help you than FitzGerald Law Company.
4. Focus on the Objective with Perseverance
We ask every new client a simple question – what do you hope to accomplish? There are many different ways to handle your case, and by knowing our objectives, we can formulate a successful strategy. We work closely as a team so that all clients benefit from all of our experience, ideas and service. We don’t give up easy and we have the courage to challenge the system. There is no greater joy for our team than providing our clients with the results they dream of.
5. Fees are Service-based, Transparent and Fair:
We charge a simple service-based fee – you can see the exact costs on our website. Some situations may require additional services, but you will never be surprised by a bill from FitzGerald Law Company. Our firm is clear about our fees, because we believe it’s all part of our overall mission to provide honest service, and to ensure satisfied clients.
Get in Touch
It is because of our consultative approach to solving legal problems, our high quality service and our determination to succeed that our clients feel they have the best legal representation with our firm. For us, there is no greater joy than providing our clients with the results they want and seeing them satisfied with a successful outcome.
To get started on your legal matter, please contact us by calling (617) 303-2600 or by filling out the contact form.